GrandJetAir

FAQ

Most frequent questions and answers

In-Flight Experience

We primarily operate Embraer 145 jet aircraft. The 145 came with 50 seats and we completely redesigned the interior. We removed the overhead bins and installed 26 custom, large Grand Class seats. All seats have an aisle and window accompanied by tray table in armrest and high-speed wireless Wi-Fi and USB outlets. Flight attendant for your service and safety, and a private lavatory.

You will have no problem speaking with fellow passengers and crew. Quiet enough to catch up on emails or closing your eyes for a little rest in our jet aircraft. 

We plan that each passenger will bring one standard sized bag, (40 pounds each) which we place in the cargo hold. One personal belonging such as a laptop, purse or briefcase as carry on items. Items must fit under the seat as we no overhead bins. All checked bags MUST have an outside identification tag. We do ask that if you have a special need to bring something over-sized or has an abnormal weight that you tell us 24-hours in advance. 

All our aircraft have a private lavatory in the back of the cabin, with hot and cold running water. Some aircraft have a second lavatory in the front of the cabin.  Most our flights are less than 90 minutes and planning can usually be a good idea. We do ask that each user help keep it clean for your fellow members.

Your safety is our first priority and sometimes it is better to wait on the ground than to fly in rough or undesirable weather. This may cause some delays. If the delay is too great we may cancel or reschedule the flight. We will always do our best to get you to your destination in a timely manner, however Mother Nature controls the weather we fly in.

Safety & Security

As a paid member of GRAND JET airways, a TSA background check is made and checked randomly by our staff to ensure that all passengers may travel safely on our scheduled flights.

We do not require shoe, belt or clothing removal. You will pass through our scanner and your luggage may be scanned.

Occasionally you may request a “Buddy Pass” for a friend. This requires a 24-hour notice. We ask that you plan ahead for your friend and to ensure there is a seat on the flight you are on. On rare occasion, we can get it done within a few hours.

Our aircraft are flown by two professionally trained pilots who have many years and hours experience. Our flight attendants are also professionally trained for your service as well as safety. Our crews must complete and pass exams and flight test in simulators every six months. Our pilots are required to maintain a current First-Class medical.

Our aircraft meet the same maintenance standards as the major airlines. That includes frequent maintenance checks and inspections. Our aircraft are pressurized and air conditioned. Gulfstar crews cleans the aircraft after each flight and electrostatic cleaning every 45 days with a 90 day chemical approved for aircraft. We are proud of our aircraft.

You will NOT be allowed to travel with any restricted or hazardous materials as defined in the TSA Prohibited Items List. You may NOT carry-on firearms or weapons of any kind, or alcoholic beverages or contraband of any kind.

https://www.tsa.gov/travel/security-screening/whatcanibring/all-list

 We do have other restriction regarding pets. See Legal section.

Operations

Gulfstar Air Charters, Inc. primary agreement is to supply all flights and personnel to GRAND JET Airways.
Gulfstar Air Charters sells aircraft from piston twins to large jet aircraft. We offer a complete service working with your CPA/CFO to analyze and locate the right aircraft for you and your company.
 We offer a “Turn-Key” management service for your personal aircraft. Supplying you with crew, insurance, fuel and other discounts displayed on a monthly statement. Placing your aircraft on our charter program will return money to defray some of the monthly fixed expenses.
We also offer an air charter service for those last minute trips and to remove the cumbersome use of airline transportation.

GRAND JET Airways will start with Long Beach, Burbank, San Jose, San Diego and Oakland California airports connecting to Reno/Tahoe, Las Vegas, Nevada and Scottsdale, Arizona. We use private terminals which reduces the risk of disease and crowded areas. Also no lines or invasive TSA inspections.

There are 19,700 airports in the USA and 5,170 are open to general public. The Airlines serve 503 of those airports.  Our charter department can go to most of these airports which brings you closer to your final destination saving time. 

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